The Tao of Loyalty
Winning with Employees
by Ajit Rao
❗ The Tao of Loyalty · Click Here ❗
- Format: paperback
- ISBN: 9780761935544 (0761935541)
- Release date: November 14, 2006
- Publisher: Sage Publications Pvt. Ltd
- Author: Ajit Rao
- Language: english
About The Book
This book begins by defining loyalty, the types of loyalty (emotional and behavioral), and how these can be measured and interpreted. In a lucid and interactive manner, author Ajit Rao discusses the potency of combining the two types of loyalty to segment employees into different categories which can then yield loyalty rankings. He also details the elements that can be tweaked and managed to impact on the loyalty scores of an employee.
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